BRAM Mastercard investigation

Hi does anyone have experience with a BRAM investigation? Currently our acquirer was reported and stopped processing all credit cards for us. Now our money is all on hold and its taking forever. Anyone else ever have this happen and how long did it take BRAM to completed? We already removed like all offending content.

lavel said:

What is the name of the payment processor? Just interesting to know.

G2A. They holding 100K+ so worried they gonna steal it.